Portfolio
The Art of Documentation believes that every project deserves complete, clear, on-time, in-budget documentation and architecture. Below are just a few of the clients we’ve been able to help.
Many of our projects are done under non-disclosure agreements, or information in the document is proprietary information. We value the privacy and data integrity of our clients, and will never share proprietary or NDA information. Those clients and projects may not be fully represented below.
| Client | Tasks |
|---|---|
| Raymond James | Information architecture and user pathing design of large intranet. |
| Convex Supercomputer | Created product catalogs, technical specs, software package updates, technical documentation, technical marketing materials and white papers. Samples: Starting CAE Applications using Finesse Load Balancing Restores Interactive Response at Oxford University Finesse: Rapid Batch Job Submission GUI Builder for LSF |
| American Airlines | Researched, wrote and coded stand-alone and context-sensitive online SABRE help files. Also produced numerous installation manuals and quick reference cards. |
| CompUSA | Information architecture and user pathing design for customer service and sales intranets. |
| Dell Computers | Architect for web based COM/API repository for the Internal Applications Development Team. |
| EDS | Created information map and user interface wireframe. Designed, wrote and taught web tools training class. |
| Ernst & Young LLP | Created user studies and scripts for front line customer service. |
| Fossil Watches | Refined internal team research and requirements into cohesive architecture documents for the coding contractors. |
| Gamers With Jobs | The Holiday Home Game: A Player's Guide Game Widows: How to Get That Paladin Off His Mount, And Into The Saddle More Gamers with Jobs articles. |
| GTE | Researched and documented internet requirements for GTE Strategic Business Units, wrote e-commerce requirements for GTE.COM |
| Microsoft Volume Licensing Documents | Microsoft Volume Licensing Reference Guide [PDF] Microsoft Windows Volume Activation 2.0 Reference Guide [PDF] |
| Principle Data Systems | Information architecture documents, user documentation review and recommendations, usability testing and reporting. |
| Soapy Hollow | Created ecommerce site and blog for boutique soap and cosmetic manufacturing company. Created award winning "How To" instructions that have been widely published in print and online. How to make Bath Bombs How to make a traditional soap How to make soap molds Other How To instructions Researched formulations, and wrote marketing materials and white papers for various cosmetic companies. Examples: Nanotech in the cosmetic industry. |
| AudioNet/Broadcast.com (purchased by Yahoo) | Forecast requirements through the IPO and name change processes. Documented and architected processes for a large content team that was responsible for creating, modifying and maintaining over 100,000 web pages, as well as the creation of sites for over 11,000 live events. |
| AnalogZONE) | Permanent Pinkslips - a review of IT positions after the dot.bomb. |
| Ariel Communications | Launched European CAD Magazine in UK, Benelux, Germany, France, and the U.S. Resided primarily in London and Amsterdam. Researched and produced a survey of the CAD marketplace, and forecast trends for subsequent years. Coordinated trade show appearances, booths, staff and client interaction in Amsterdam, Paris, Hanover, Manchester and London. |
| CHAOS Magazine | Publisher of a mixed media magazine featuring comic art and fiction. Coordinated tradeshow appearances in Dallas, San Diego, New York and Pennsylvania. |
| ChipCenter | Machines in the Myths: The State of Artificial Intelligence Why Is My Refrigerator Ordering Milk, and Who Gave the Cat the Access Codes? Articles lost to time include: Beta Blues - or - Why Did I Pay For This Nonsense?, Corporate Stalking, WWW Killed the Internet Star, and Things that go Ping in the Night. |
| Source Services Inc. (Purchased by Kforce) | Created GUI application standards, documented technical engineering specs, researched, wrote and compiled user help files and manuals. Documented existing mainframe system, ensuring full compliance for porting data. Created tutorials and training for the new application. |
| Words At Work - Austin, TX | Responsible for forecasting client load, budgeting, consulting, writing, editing, and laying out technical manuals and marketing pieces for the following clients: Continuum Company, Inc. Developed user manuals, administrator manuals and marketing brochures focused on the company's Business Process Management System. Compumation Inc. Created user and administrator manuals for the Compumation Color Central Image and Print server software. Meadow SoftWorks Inc. Produced all trade show material, promotional materials, and direct mail pieces. Material addressed programmers using Hewlett-Packard's Rocky Mountain BASIC Language. Ten X Technology, Inc. Responsible for development of user and administrator reference manuals. Oy Diskjet AB. and New Visions BV. Created sales training manuals, SIMM production operation manuals and marketing copy for Finnish and Dutch systems integrators. Included on-site visits to train sales and manufacturing staffs. Hewlett-Packard Researched and wrote technical marketing articles published in the Wall Street Computer Week, focused on HP's client /server UNIX/DOS solutions for stock brokers and banking institutions. Fluke Instruments Researched and wrote technical success stories focused on the company's digital multimeters. |
